YOUR #1 CELIAC and ALLERGY FRIENDLY DESTINATION

I ordered a cake for my daughter's birthday and specifically called to make sure the bakery was 100% nut-free. After this experience, I'm confident the cakes might be, but the staff certainly aren't. I also placed the custom cake order online on June 1st the night before.
When I was on the phone, I was asked if my daughter wanted a different icing flavor. I told them I would call back after asking her. My husband later called and asked about a few flavors and how they tasted. When he asked what the vanilla buttercream filling tasted like, he was told, "Let me put it in a way you would understand—do you want it to taste like a ShopRite cake or a real bakery cake?" My daughter ended up sticking with the original icing she had ordered online.
I only made TWO phone calls, and both were on the same day.
2 days before pickup June 9th, I received an email requesting payment, which I immediately paid. Then, on the day I was supposed to pick up the cake, June 11th I received an email saying my order was canceled due to a "lack of communication."
That makes absolutely no sense. I was told they called me multiple times and emailed me multiple times. I never received a single phone call from them and have proof of it. They also claimed the payment email was sent a second time because I never responded to the first email. How exactly am I supposed to respond to an email I never received? I was told I need to pay 5 days before I would have done that if I got the email 5 days before and also if I missed the deadline to pay why would you send the email a second time if the cake wasn’t even made?
They put me on hold and then came back saying they could only make a very basic cake with one solid color or one polka-dot color. I asked if I could put them on hold so I could ask my daughter what she wanted. Apparently, they don't know how to properly use the hold button.
While I was away from the phone, I could clearly hear the conversation on their end. Nick said “I don’t even know why I’m making this cake anymore going back and forth for 2 weeks for the damn kids' birthday cake” Going back and forth for two weeks? Nick, I don't think your head is on straight because I called you twice in one day. Two phone calls somehow turned into a two-week ordeal in your mind.
The lack of professionalism was unbelievable. Maybe next time you and your staff should learn how to properly put a customer on hold before talking about them. When I got back on the line, Nick already had an attitude. I told him I heard everything he said, that he could take the cake and shove it, and then he hung up on me.
The entire experience was bizarre. Between canceling an order that was already paid for, claiming there were calls and emails that never existed, and openly complaining about a child's birthday cake while the customer could hear everything, I'm honestly surprised this place stays in business.

Absolutely incredible! The staff was so kind. Great gluten free and dairy free options.

Best place for vegan options! Delicious and healthy. We are regular customers and definitely recommend this place to everyone!

What an amazing find! My mum is from the UK and is celiac and always dreamt of being able to choose like everyone else from lots of sweet treats. Today that dream came true! The owner was so friendly and helpful and clearly passionate about what he does. It’s no mean feat to be able to provide such an amazing allergen free establishment. As for the purchases - they were incredible - we’re already planning a return visit! 😂 THANK YOU!

Great bakery

Everything was absolutely delicious!! I could not even tell it was gluten free. The tiramisu and cannoli cupcake were among our favorites! Will be back soon. Thanks!

The staff here is friendly, knowledgeable, and the food is perfect for our child with life-threatening food allergies. Thanks so much!